Comments on: How Do You Handle Issues that Postpone Deliveries? http://giftbasketbusiness.com/blog/2010/02/11/how-do-you-handle-issues-that-postpone-deliveries/ Hosted by Shirley George Frazier -- Author, Industry Expert Fri, 20 Jan 2012 16:13:53 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Shirley George Frazier http://giftbasketbusiness.com/blog/2010/02/11/how-do-you-handle-issues-that-postpone-deliveries/#comment-237 Shirley George Frazier Thu, 11 Feb 2010 14:59:46 +0000 http://giftbasketbusiness.com/blog/?p=1406#comment-237 Hi Kathy, You make an excellent point about this issue. There's not one company on the planet that hasn't lost money on at least one order but made up for it in terms of lessons learned, and part of learning is creating a great experience while being mindful of mistakes and trying not to repeat them. Hi Kathy,

You make an excellent point about this issue.

There’s not one company on the planet that hasn’t lost money on at least one order but made up for it in terms of lessons learned, and part of learning is creating a great experience while being mindful of mistakes and trying not to repeat them.

]]> By: Kathy Green http://giftbasketbusiness.com/blog/2010/02/11/how-do-you-handle-issues-that-postpone-deliveries/#comment-236 Kathy Green Thu, 11 Feb 2010 14:42:36 +0000 http://giftbasketbusiness.com/blog/?p=1406#comment-236 The most important thing is to make your customer happy even if it means you lose money on that particular order. It will come back to you as that customer talks about how great your customer service is. Good customer service results in repeat orders. The most important thing is to make your customer happy even if it means you lose money on that particular order. It will come back to you as that customer talks about how great your customer service is. Good customer service results in repeat orders.

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