You Delivered a Basket to the Wrong House. Now What?
If you work for someone else, there’s a good chance that if a problem occurs during a team project, you can blame the supervisor or co-worker.
That’s not true when you work alone. Every snafu belongs to you. If you’ve encountered no problems so far, that’s great. However, one is just around the corner.
My first problem happened when delivering a gift basket during my first year in business. I knocked on the door, but no one answered. I looked around, set the basket on the enclosed porch, and ran off the property as if a virus was seeping through the door.
The client said that the recipient didn’t get the basket. Then I learned why. I wrote the wrong house number. The solution? Make another basket and deliver it to the right house, and write a note of apology to the client.
It’s advisable to not retrieve a basket from the wrong house and deliver it to the right one because you don’t know how the basket’s been treated since leaving your care.
This is just one problem. Another problem is fear of competition, which is explained in this article. Others will happen during your business lifetime, and thankfully most are fixable and easier to adjust as you become more experienced.
Many people don’t start a business because they’re terrified of making mistakes. You’re the exception. You understand that problems pave the road to success. As you progress toward your goals, I’m honored that you consider this site and the entire Gift Basket Business family of sites as your silent partner.
What problem has made your heart temporarily stop? How did you solve it?
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