Asking your client questions about each recipient is crucial during the presentation.

As soon as the client says “yes” to your suggestions, it’s time to begin learning all about the person who will receive the gift basket.

One customer who ordered from me last year is the director of a day care program. She purchased 25 gifts housed in red drums, one each for members of her staff.

I asked her about each person’s age, marital status, favorite colors, and allergies. She knows their preferences and was able to provide me with answers in order to customize each gift perfectly.

The containers were similar, but each design was unique. Everyone shouted with joy when they saw their special gift.

When you get the order, ask as many questions as possible about the recipient so that you not only fulfill the first order but continue to be the client’s gift provider.

Ten Steps to Become a Successful Gift Basket Designer shares more helpful hints to satisfy every customer.

Shirley George Frazier

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