Terms

TERMS – U.S.

Approved orders are accepted and shipped worldwide.

No refunds except for non-receipt of order (shipping charges are non refundable). Exchanges promptly made if publication binding or CD/DVD/VHS is defective.

Orders received online are mailed within 1-2 days of receipt. The business name “Sweet Survival” will appear on your credit card statement.

Payment by Check

Please allow 3-4 weeks for orders paid by check.
NOTE: There is a $40 service charge for all returned checks.

Payment by Charge/Credit Card/Money Order

Orders are mailed within 1-2 days of receipt. The business name “Sweet Survival” will appear on your credit card statement.

Electronic Orders: Before ordering, make sure that the software required for your purchase is installed on your computer. There are no refunds if you order and cannot open the file due to non-software compliance.

U.S. Shipping Charges

Publications are shipped fastest way possible, usually via U.S. Postal Service.
Starter Kits are shipped via UPS.

U.S. Orders $59.99 – under = $7.50
U.S. Orders $60.00 – over = $14.00

We guarantee that you will be charged the lesser shipping price whenever possible.

If your order is returned to us due to an incorrect or incomplete address not caused by us, an additional shipping cost will be charged to you for re-shipping. This shipping cost will be identical to the amount originally charged.

Order – Gift Basket Business

TERMS – INTERNATIONAL (Outside of U.S.)

Sorry, no refund on orders mailed to addresses outside of the United States. International orders are personalized for each customer, and we are unable to resell these products and materials. Once your package is outside of the U.S., we are not responsible for lost International shipments, tariffs, customs’ restrictions or other regulations in countries outside of the U.S.

The following shipping charges are determined by the U.S. Postal Service. We would like the charges to be less costly but must abide by what the service provider charges us.

Shipping charges from U.S. to Canada are mailed via U.S. Global Express and start at $40.00 U.S.

Shipping charges from the U.S. to worldwide destinations start at $60.00 U.S. and increase depending on destination and weight.

Before ordering, make sure that the software required for your purchase is installed on your computer. There are no refunds if you order and cannot open the file due to non-software compliance.